FAQ

We will inspect your community to select/verify locations of dog waste stations and/or trash cans. We will provide a detailed proposal usually within 72 hours of receiving your RFP.

1. A sample address in the community. 2. If there are existing pet waste stations or trash community, the number and locations (if available). 3. Your contact information so that we can send the proposal. 4. The name of the community and its billing address. 5. Current frequency of service if applicable.

1. The price includes USDA certified bio-based dog waste bags and can liners with each service. 2. Scoop waste in the immediate area around the station. 3. Inspect the station for any needed repairs and report them to our community contact. 4. Remove waste from the community’s property.

No! We will send our proposal for your signature. Once we start service, we will continue servicing your community until we are notified in writing by a community representative.

We will send an invoice to the billing address or email address once per month. It will include all charges for the previous month. If no services are added or subtracted, your invoice amount will be the same each month.

If, for any reason, we must delay your service to another day, we will contact you as soon as we are aware. We will ensure that your service will occur prior to your next scheduled service day, or you will be credited for the missed service.

Yes! You may choose between receiving an email or a text when your service is complete.

The term "biobased product" means a product determined by the Secretary to be a commercial or industrial product (other than food or feed) that is- (A) composed, in whole or in significant part, of biological products, including renewable domestic agricultural materials, renewable chemicals, and forestry materials; or (B) an intermediate ingredient or feedstock. Biobased Products are derived from raw materials such as plants and other renewable agricultural, marine, and forestry materials. Biobased products generally provide an alternative to conventional petroleum derived products and include a diverse range of offerings such as lubricants, detergents, inks, fertilizers, and bioplastics. For the purposes of the BioPreferred Program, biobased products do not include food, animal feed, or fuel.

A business with a biobased product that meets USDA criteria may apply for certification, allowing them to display the USDA Certified Biobased Product label on the product. This label assures a consumer that the product contains a verified amount of renewable biological ingredients (referred to as biobased content). Consumers can trust the label to mean what it says because manufacturer's claims concerning the biobased content are third-party certified and strictly monitored by USDA.